We are thankfully able to provide our patients with a high-level of customer service. We have leveraged modern technology to streamline traditionally time-consuming office tasks to allow our staff to communicate with patients in a timely fashion and help them navigate the healthcare system.
We are often asked by patients if we know of other doctors and providers in the area in other specialties who provide our high-level of customer service. We have curated here a growing list of local specialists who, to our best knowledge, also are committed to providing a high level of patient care and service.
This is not an exhaustive list, and we do not receive any financially compensation or kickbacks of any kind from any of the listed providers -- rather this is our small attempt to help our patients with this common request. If you are affiliated with a local medical office and adhere to our Standard of Service (click here), please fill out our interest form so we can look into adding your practice to our list.
Sincerely,
Betsy Cober
Managing Director
Pediatrics
Freeland Pediatrics ✓VERIFIED: Marquila Freeland has extensive pediatrics experience and training and has developed expertise in functional medicine and applies this in her pediatrics practice.
Location: Jupiter
Phone: (561) 436-5996
Website: freelandpediatrics.com
Payment: pay per service, no insurance
Internal medicine
Southern Comfort Health ✓VERIFIED: Dr. McCain and team utilize a very efficient direct primary care model where the patient experience is exceptional as Dr. McCain is free to devote all her attention to taking care of her patients.
Locations: Fort Pierce
Phone: (772) 252-0140
Website: socohealthdpc.com
Payment: monthly fee
Functional medicine
GT3 Health ✓VERIFIED: Gina Rogean has extensive experience in functional medicine and offers telehealth services to patients around the country. She is knowledgeable in wellness, anti-aging, and hormone replacement.
Locations: Telehealth
Phone: (888) 480-8017
Website: gt3health.com
Payment: pay per service, no insurance
Hand surgery
Vanessa Cuellar ✓VERIFIED: Dr. Cuellar is a very skilled hand surgeon and our mutual patients usually have so much to say about how wonderful she is as a person.
Locations: Jupiter, Palm Beach Gardens, Palm Beach
Phone: (561) 257-0333
Website: handsurgeryhealth.com
Payment: insurance claims filed
Spine / back surgery
Jason Cuellar ✓VERIFIED: Dr. Cuellar is an extremely skilled spine surgeon and offers a high-level of patient access and satisfaction. He performs the full-spectrum of spine surgery and can often do artificial disk replacements when other surgeons are only able to offer fusions.
Locations: Jupiter, Palm Beach Gardens, Palm Beach, Aventura
Phone: (305) 459-3175
Website: cuellarspine.com
Payment: insurance claims filed
Dane Jones ✓VERIFIED: Dane is a man of integrity and helps clients find the right insurance plans.
Location: Palm Beach Gardens
Phone: (877) 870-7060
Website: j7insurance.com
Our Standard of Service is a code of conduct we aspire to in the care of our patients. We are delighted to have local providers who similarly aspire to this level of care.
We aim to treat all patients courteously from our office staff on the phone, to the front desk, to our provider, and in any ongoing contacts. Though we can be busy, we purposely slow down our work load so that we do not lose sight of the human-caring element involved in the practice of medicine.
We aim to be available by phone and messaging methods to our patients in a timely fashion for all medical-related issues. We purposely do not keep patients on extended holds but rather aim to return calls or messages promptly. For non-medical and non-urgent issues, we do our best to return these communications as soon as possible, hopefully within a few days. We value patients' time.
Our providers are in frequent communication with office staff to ensure the appropriate and timely triaging of patient issues as it relates to communications, inter-office coordination, and insurance processing. We maintain a culture of team-work and open communication. We strive for the servant-leadership model in our business.
We aim to work with patients and their particular scheduling needs or any medical requests that may be out of the standard of care by the mainstream medical society. We are flexible and here to serve the patients, not the other way around.
We aim to provide the highest level of medical and surgical care and openly suggest other providers or treatments when we are not the leading experts. We act as health-fiduciaries for our patients.
We are passionate about providing excellent patient care and a high level of customer service. We love to help other medical practices improve their workflows and provide better care and experiences for their patients. As healthcare providers, we are all on the same team in the battle against disease.
After trialing many different services, here are some platforms and tools we have found to be excellent. We do not receive any compensation for the products and services being listed below, but some of the links provided here are referral links which may result in discounts for our practice and yours.
Setting Up the Practice
1. LLC formation - Northwest Registered Agent is a simple and affordable for help setting up an LLC and maintaing compliance.
2. Bank - Bluevine is simple and affordable for business accounts.
3. Payments - Square is simple and affordable for processing credit card payments.
4. Financing - After some research we have started offering Cherry for patient financing.
Electronic Medical Record
Carepatron - Affordable, simple, and efficient. Good for small practices.
HIPAA-Compliant Messaging
1. Doximity - Free messaging and e-fax system.
2. Spruce - Affordable, and powerful all-in-one messaging system (efax, text, internal notes).
Surgical Equipment
1. Headlight - The Ronin headlight is excellent as it is light-weight and powerful.
2. Hemorrhoid bander - The In-Sight bander works well, is affordable, disposable, and does not require an external suction source.